What is mediation?

Mediation is a form of interceding in conflicts, requiring the mediator to act as a neutral and impartial expert managing communications and negotiations between parties, in order to come to a mutual, optimally beneficial and supported decision based on their best interests.

The starting point in mediation is "negotiation parallel to the law". In many situations, this is a vastly more realistic option than endless legal procedures that do not always lead to a satisfying verdict.

Mediation can be viewed as a conflict solution between parties, while adjudication, arbitration and binding ruling are commonly characterized as conflict solution above parties. Mediation is safe, private, and parties are bound to confidentiality. When a conflict is solved through mediation, it can result in a better understanding between parties, leading once again to an open and constructive relationship.
This is often the core business of mediation, focusing more on parties' interests than their positions.

One of mediation's great advantages is the relatively short turnaround time, which can provide clarity around the issue within the span of a few months. It also leads to a significantly lower cost than engaging in legal procedures.

Other frequently mentioned advantages are the private and confidential surroundings, the professional and neutral guidance, the provided space for creative solutions, and the possibility of renewing the positive relation between parties.

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